摘要
知识管理成熟度模型为企业知识管理能力的评价和改进提供方法论支持。对知识管理成熟度模型(KMMM)的应用问题进行研究,具体说明关键区域如何应用于模型各成熟度等级的定义,论述定性及定量评价方法的应用,阐述与实践紧密相关的成熟度演化机制,并以Sasol公司知识管理实践的"卓越金字塔"模型作为案例,分析KMMM的应用过程和应用效果。
Knowledge Management Maturity Model provides methodology support for evaluating and improving the knowledge management capabilities of enterprises. The paper is going to carry out research on application problems of knowledge management maturity model and fully explain how to use key areas into defining the maturity level, as well as to discuss the use of qualitative and quantitative evaluating methods. With the elaborating of maturity evolution mechanism closely related to practice, and taking lessons from Sasol company the paper also analyzes the application of KKMM and its effect.
出处
《医学信息学杂志》
CAS
2009年第6期1-7,共7页
Journal of Medical Informatics
关键词
知识管理
成熟度模型
企业
应用
案例
Knowledge management
Maturity model
Enterprise
Application
Case