期刊文献+

知识管理成熟度模型的应用研究 被引量:3

Research on the Application of Knowledge Management Maturity Model
下载PDF
导出
摘要 知识管理成熟度模型为企业知识管理能力的评价和改进提供方法论支持。对知识管理成熟度模型(KMMM)的应用问题进行研究,具体说明关键区域如何应用于模型各成熟度等级的定义,论述定性及定量评价方法的应用,阐述与实践紧密相关的成熟度演化机制,并以Sasol公司知识管理实践的"卓越金字塔"模型作为案例,分析KMMM的应用过程和应用效果。 Knowledge Management Maturity Model provides methodology support for evaluating and improving the knowledge management capabilities of enterprises. The paper is going to carry out research on application problems of knowledge management maturity model and fully explain how to use key areas into defining the maturity level, as well as to discuss the use of qualitative and quantitative evaluating methods. With the elaborating of maturity evolution mechanism closely related to practice, and taking lessons from Sasol company the paper also analyzes the application of KKMM and its effect.
作者 赵康 赖茂生
出处 《医学信息学杂志》 CAS 2009年第6期1-7,共7页 Journal of Medical Informatics
关键词 知识管理 成熟度模型 企业 应用 案例 Knowledge management Maturity model Enterprise Application Case
  • 引文网络
  • 相关文献

参考文献9

  • 1Berztiss A.T.Capability Maturity for Knowledge Management[C].Database and Expert Systems Applications:proceedings of 13th international workshop.Washington DC:IEEE Computer Society,2002:162-166.
  • 2Harigopal U,Satyadas A.Cognizant Enterprise Maturity Model (CEMM)[J].IEEE Transactions on Systems Man and Cybernetics Part C-Applications and Reviews,2001,31(4):449-459.
  • 3Santosh K Mohanty.Knowledge Management Maturity Model -5iKM3.[EB/OL).[2008-10-01].http://www.tcs.com/SiteCollectionDocuments/White% 20Papers/5iKM3% 20Knowledge% 20Management% 20 Maturity% 20Model.pdf.
  • 4Marina Hiscock.Climbing the Pyramid of Excellence at Sasol[J].KM Review,2003,6 (4):24-27.
  • 5Duffy N,Murray T.Knowledge Management at Sasol:learning each lesson only once.[EB/OL].[2008-10-01].http://www.aabschools,cow./case_ studies/show/415.html.
  • 6Oliver Paulzen,Primoz Petc.A Maturity Model for Quality Improvement in Knowledge Management[C].Andrew Wenn,Michael McGrath,Frada Burstein.Enabling Organisations and Society through Information Systems:Proceedings of the 13th Australasian Conference on Information Systems (ACIS2002).Melbourne:School of Information Systems,Victoria University,c2002:243-253.
  • 7L.G.Pee,H.Y.Teah,A.Kankanhalli.Development of a General Knowledge Management Maturity Model.[EB/OL].[2008-10-01].www.kmsk.or.kr/admin/symposium/r_ upload/A1-3_ kankanhalli,pdf
  • 8Kevin C.Desouza,Ph.D.Knowledge Management Maturity Model:theoretical development and preliminary empirical testing[D].Chicago:University of Illinois at Chicago,2006.
  • 9Herbert S Robinson,Patricia M Carrillo,Chimay J Anumba,et al.Knowledge Management Practices in Large Construction Organizations[J].Engineering,Construction and Architectural Management,2005,12 (5):431-445.

同被引文献26

二级引证文献3

;
使用帮助 返回顶部