旅游消费者权益保护的特殊性

Particular Characteristics of Protecting Legitimate Rights and Interests of Tourist Consumers

2009年1月公布的《旅行社条例》第1条等条款明确规定,保护旅游消费者合法权益。旅游消费的巨大增长及旅游消费者面临的问题使得政府必须重视通过多种方式,保护旅游消费者的权益。旅游联合执法机制是旅游消费者权益保护的重要途径,发挥这一机制的作用需要大力加强对旅行社及导游的监管。

The first article of the Regulation on Travel Agencies promulgated on January 1, 2009 defirfitely stipulates that the legitimate fights and interests of tourist consumers should be protected. The great increase of tourist consumption and the problems faced by tourist consumers make it necessary for the government to pay great attention to the protection of the legitimate fights and interests of tourist consumers in various ways. A mechanism for joint law enforcement is one of the important ways. To bring the mechanism into full play requires strengthening supervision over travel agencies and tour guides.