摘要
服务响应物流是指企业管理能力与向客户提供服务的协调能力,是物流理论研究的重要领域之一。论文对服务响应物流与传统的物流运作模式、本质属性与差异作了全面的对比分析。期许该项研究能够为服务响应型物流企业的理论认识与实践提供一些帮助,有效提升企业服务响应物流的实际管理水平。
Service-responsive logistics means the capability of management and the coordination capadty of service customers, k is one of the important fields of the theoretical research of logistics. The paper is analyses and compare with serving respond logistics and traditional logistics operation mode, essential attribute and difference Expect this research results can be that theory and practice of serving responding logistics enterprises offer some help. Promote the actual management level of the enterprises of service-responsive logistics effectively.
出处
《中国市场》
2009年第15期57-58,共2页
China Market
关键词
组织结构
需求响应
服务物流
organizational structure
demand responsive
service logistics
