医疗缺陷成因中的人文因素及对策研究

Study of human factors and countermeasures on causes of medical defects

医疗缺陷是引起医疗纠纷的主要原因,是影响医疗秩序和医疗服务质量,导致医患关系紧张的重要因素。医疗缺陷的发生凸显人文缺失。必须在医疗服务和医学教育中加强人文教育,从根本上防范医疗缺陷的发生,全面提高医疗服务质量。

Medical defects are the main reason for medical disputes,also the important factors which influence the health care order and medical service quality and cause tension between doctors and patients. The occurrence of medical defects highlights deficiency of humanism. We should reinforce liberal education in the medical services and medical education,prevent the occurrence of medical defects fundamentally,and improve the quality of medical services comprehensively.