摘要
电信大用户是电信业务收入的重要组成部分,对于邮电企业来说,其管理和服务工作也是一件新鲜事。济宁局从设置重点客户服务机构入手,明确岗位和职责,通过多种方式,不仅全方位地做好了对电信大用户的服务工作,而且造就了一支高素质的营销队伍。
Large business customers are one of the major sources of the telecom service revenue. It is a new job for the telecom enterprises to provide management and services for them. The Jining Post Office has started with the setup of a large business customer service organization, providing comprehensive services for large business customers while nurturing a high quality marketing team.
出处
《世界电信》
1998年第4期6-8,共3页
World Telecommunications