1H. J. Freudenberger. "Staff burn-out. " Journal of Social Issues, 1974,30( 1 ).
2张晓春.专业人员工作疲乏研究模式--以社会工作员为例.思与言,1983,(1).
3S. P. Robbins. Organizational Behavior (8th ed ) ,1998,Upper Saddle River, N.J. : Prentice-Hall.
4R. L. Kahn, D. M. Wolfe, R. P. Quinn, J. D. Snoek, R. A. Rosenthal. Organizational Stress: Studies in Role Conflict and Ambiguity. New York : Wiley, 1964.
5C. Cherniss. Staff Burnout:Job Stress in the Human Services, Beverly Hill : Sage Publications, 1980.
6C. L. Cordes,T. W. Dougerthy. A Review and Integration of Research on Job Burnout. Academy of Management Review, 1993,18(4).
7J. R. Hackman, G. R. Oldham. Development of The Job Diagnostic Survey. Journal of Applied Psychology, 1975 (60).
