企业信息系统用户接受行为影响因素研究——以ERP系统为例

An Investigation on Factors Affecting the User's Acceptance Behavior of Enterprise Information System——An Example of ERP System

构建企业信息系统用户接受概念模型,并以ERP系统作为企业信息系统为例进行实证研究,采用结构方程分析方法对概念模型中结构变量间的关系假设进行验证。研究结果表明,模型中提出的多数变量对持续使用意图具有直接或间接影响,对于了解企业信息系统使用中的用户行为作用具有重要意义。

This paper proposes a concept model of user＇ s acceptance behavior, taking ERP system as an empirical study. Structural equation analysis methods are used to validate the hypothetic relationship among the structural variables in the concept model. The results show that a majority of the variables proposed in the model have direct or indirect impact on user＇ s intention of continuing the use. This model will be helpful for the enterprises to understand the user＇ s behavior in the Enterprise Information System.