摘要
目的探讨人性化护理优质举措,提高肿瘤患者住院满意度。方法选择我科2007年3月至2008年10月住院的肿瘤患者,通过加强护患沟通,改善住院环境,转变护理人员服务理念,实施人性化护理模式。结果住院患者在住院期间的满意度均为97%以上。结论重视人性化护理,提升护理质量,可以有效提高患者住院的满意度。
Objective To explore the humanistic nursing quality and enhance the satisfaction of the hospitalized patients with tumor. Methods Hospitalized Cancer patients from March 2007 to October 2008 were chosen to observe through implementing the humanistic nursing model by strengthening the communication between nurses and patients, improving the hospital environment and changing in nursing services. Results Satisfaction rate of the patients during hospitalization was above 97%. Conlusions The satisfaction of patients with tumor can be improved effectively by enhancing humanistic nursing care.
出处
《国际医药卫生导报》
2009年第11期110-112,共3页
International Medicine and Health Guidance News
关键词
人性化护理
肿瘤患者
应用
Humanistic nursing
Patients with tumor
Application
