复杂即时流程集成模型及其在保险业的应用

Complex Instant Flow Integration Model and Its Application in Insurance

针对在复杂业务下流程数据存在的集成问题,在复杂业务环境下,基于即时通信的流程控制方法,提出一个包括一种事件驱动、多业务接口、多通信方式和可配置的流程集成模型。该模型在服务性企业引入流水线概念以提高流程效率,将其应用于保险业务中,能较好地解决流程管理问题。

Aiming at the integration problems of flow data for complex business environments, this paper proposes a flow integration model which comprises a event driven, multi-business interfaces, multi-communication and highly customizable based on a flow controlling method of instant communication under complex business environments. It introduces the streamline conception for service enterprises to improve flow efficiency. The model can solve the problem of flow management in the insurance business.