摘要
通过对风险管理运用风险评估-实施-效果评价-改进的程序,在病房护理管理中的应用与效果进行可行性探讨,使护理缺陷、护理差错及意外事件的发生例数明显减少,病人的满意度由92.5%上升到98.5%,提高护理质量和保障患者安全,全面提升护理服务品质。
By using the procedures of the routinization of risk assessment - implementation - evaluation of result - modification to the risk management and earring out the feasibility exploretion on the application and effect of the ward nursing management, so that care defects, nursing errors and the number of cases of occurrence of accidents has significantly reduced, the patients satisfactory degree has rised from 92.5% to 98.5%, improved the quality of care and ensured the safety of patients, fully enhanced the quality of nursing services.
出处
《现代医院》
2009年第7期116-118,共3页
Modern Hospitals
关键词
护理风险
管理
效果
对策
Nursing risks, Supervision, Results, Countermeasures