期刊文献+
任意字段
题名或关键词
题名
关键词
文摘
作者
第一作者
机构
刊名
分类号
参考文献
作者简介
基金资助
栏目信息

即时通讯(IM)实时咨询应用研究 被引量：5

The Application of Instant Messaging (IM) to Online Reference
原文传递
导出
摘要 阐述即时通讯(IM)技术的发展状况与IM咨询的优势,论述多种模式IM实时咨询的应用与图书馆开展IM实时咨询的实现流程和应该注意的问题。认为随着网络环境的改善和软件的不断发展进步,利用IM提供实时咨询是国内图书馆可以考虑的实时咨询方式。 The paper interprets the status of development and advantages of IM reference, discusses the applications of various IM software to online reference and the procedures of the program. Then, it points out the issues which should be taken attention to. Finally, the paper draws a conclusion about offering IM reference in domestic libraries. It also provides some valuable suggestions of domestic libraries to carry out online digital reference services.
作者 李娟娟 周宁丽
机构地区 中国科学院研究生院 国家科学图书馆北京
出处 《图书情报工作》 CSSCI 北大核心 2009年第13期97-99,37,共4页 Library and Information Service
关键词 即时通讯 参考咨询 实时咨询 instant messaging IM reference service online reference
分类号 G252.6 [文化科学—图书馆学]
  • 相关文献

参考文献7

  • 1潘卫,郑巧英.IM——实时虚拟参考咨询方式的再选择[J].现代图书情报技术,2006(11):12-15. 被引量：19
  • 2张文茂,章淼,毕军,覃征.互联网即时消息(Instant Messaging,IM)的研究现状与展望[J].小型微型计算机系统,2007,28(7):1162-1168. 被引量：25
  • 3罗艳.即时通讯软件在电子商务中的应用[J].科技信息(学术研究),2008,(18):526-528.
  • 4Steiner S K, Long C M. What are we afraid of? A survey of librarian opinions and misconceptions regarding instant messenger. The Reference Librarian, 2007,47( 1 ) :31 -50.
  • 5[ 2008 - 10 -27 ]. http://www, library, yale. edu/reference/ asklive/index, html.
  • 6Hvass A, Myer S. Can I help you? Implementing an IM service. The Electronic Library,2008,26 (4) :530 - 544.
  • 7Christina M D. Instant messaging reference: how does it compare? The Electronic Library,2003,21 ( 1 ) :21 - 30.

二级参考文献50

  • 1Sarah Honghton, Aaron Schmidt. Web - Based Chat VS. Instant Messaging. Online, 2005,29 (4) : 26 - 30
  • 2Jean Ferguson, Pam Sessoms. R u there? :Adding Instant Messaging to an Established Virtual Reference Service. 7^th Annual VRD Conference,Nov. 14 - 15,2005, SanFrancisco, California, USA. http://www. webjunction, org/do/Navigation? category = 11842( Accessed May. 1,2006)
  • 3Leslie M. Behm. Adoption of Instant Messaging for Chat at a Research Library in Conjunction with the Formal Chat Software Used. 7^th Annual VRD Conference, Nov. 14 - 15,2005, SanFrancisco, California,USA. http://www, webjunction, org/do/Navigation? category =11842 (Accessed May. 1,2006 )
  • 4Charles Cobine, Suchi Mohanty. A Tale of Two Screen Names: How IM is Changing Virtual Reference at UNC - Chapel Hill. 7^th Annual VRD Conference, Nov. 14 - 15,2005, SanFrancisco, California,USA. http://www.webjunction.org/do/Navigation? category =11842 ( Accessed May. 1,2006 )
  • 5Sarah Houghton. Heavyweights Beware: Alternatives to Traditional Virtual Reference Products. 7^th Annual VRD Conference, Nov. 14 -15,2005, SanFrancisco, California, USA. http://www, webjunction. org/do/Navigation? category = 11842 ( Accessed May. 1,2006 )
  • 6Roralee Ciocco, Alice Huff. 1M Working with Trillian. 7^th Annual VRD Conference, Nov. 14 - 15,2005, SanFranciseo, California,USA. http://www, webjunction, org,/do/Navigation? category =11842(Accessed May. 1,2006)
  • 7Anne C. Moore. Share What You Know About "Quality On The Fly"in the 1M0 Chat, and VR World. DIG_REF@ LISTSERV. SYR.EDU, 9 ,June,2006 12:43( Accessed Jun. 9,2006)
  • 8Online Reference: Libraries Using IM Reference. http://libsuccess.org/index, php? title = Online_Reference#Software_We_Like_for_Other_Types_of_Online_Reference( Accessed Jun. 9,2006)
  • 9R Marie adford, Kathleen Kern. Cyberspace Casualties: An Inquiry into Cases of Discontinued Virtual Reference Services. 7^th AnnualVRD Conference, Nov. 14 - 15,2005, SanFrancisco, California, USAhttp://www. webjunction, org/do/Navigation? category = 11842( Accessed May. 1,2006)
  • 10Steve Coffman, Linda Arret. To chat or not to chat taking another look at virtual reference(Part Ⅰ). Searcher, 2004,12(7) :38 -46

共引文献42

同被引文献38

引证文献5

二级引证文献12

图书情报工作
2009年 第13期

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部