3Mik Wisniewski,Snjolfur lafsson.Developing Balanced Scorecards in Local Authorities:a Comparison of Expe rience,International Journal of Productivity and Performance Management,2004,53(7):602--610.
4Osborne D.,Gaebler T.,Reinventing Government:How the Entrepreneurial Spirit is Transforming the Public Secter,New York:Plume, 1993.
5Bocci,F.,A new BSC Architecture for the Public Sector. Perspectives on Performance,2005,4(3):30-32.
6Neely,A.and Micheli,E,"Performance measurement in the UK's public sectorsearehing for the golden thread", paper presented at the British Academy of Management Conference,Oxford,2005.
7Oliver, C."Strategic responses to institutional processes",Academy of Management Review, 1991,16(1): 145-179.
