一种读者喜爱的实时在线咨询服务——QQ在北京师范大学珠海分校图书馆实时在线咨询服务的实践

A Reader-accessible Real-time Online Reference Service——The Experience of QQ Real-time Online Reference Service in the Library of Beijing Normal University's Zhuhai Campus

分析了QQ在线咨询的优势,介绍了北京师范大学珠海分校图书馆利用QQ开展读者服务的情况,总结了QQ在线咨询服务的成效。

This paper analyzes the superiorities of QQ online reference service, introduces the service for readers based on QQ provided by the library of Beijing Normal University＇s Zhuhai Campus, and sums up the effects of QQ online reference service.