4Barley S R. Technology as an Occasion for Structuring: Evidence from Observations of CT Scanners and the Social Order of Radiology Departments[J]. Administrative Science Quarterly, 1986 ,21 (1): 81
6Davenport T H. Process Innovation: Reengineering Work through Information Technology[M] Harvard Business School Press, 1993:89-107
7May D R. Schwoerer C E. Developing Effective Work Teams: Guidelines for Fostering Work Team Efficacy[J] Organization Development Journal ,1994, 12(3): 29-39
8Holmes D.电子政务[M].詹俊峰,李怀璋.译.北京:机械工业出版社,2003
9Roberts L. Process Reengineering: The Key to Achieving Breakthrough Success[M]. ASQC Quality Press, 1994
10Lowenthal J N. Reengineering the Organization: A Step-by-Step Approach to Corporate Revitalization[M]. ASQC Quality Press, 1994