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8Uriel Rosenthal and Bert Pijnenburg (1991) Crisis management and decision making: simulation oriented scenarios, Dordrecht; Boston: Kluwer Academic Publishers.
9W. Timothy Coombs (1999) Ongoing Crisis Communication Planning, Managing, and Responding, Sage Publications, Inc.
10William L. Waugh (2000) laving with Hazards Dealing With Disasters: An Introduction to Emergency Management,M. E. Sharpe, Inc.
