摘要
针对传统的产品与服务设计的理论和方法的不足,提出了产品/维修服务集成设计的理念,构建了功能域-结构域-服务域及其映射关系。在功能域中提出了功能稳定性的概念,结构域中以产品状态特征参数分析评估产品状态,服务域中以服务元为底层单元来描述服务方案。基于公理化设计理论和故障树分析的方法,实现了功能域到结构域和结构域到服务域的映射。相应的设计结果构成了产品/维修服务的集成方案。最后,以典型工程机械产品水平定向钻机为例,验证了该模型的可行性和有效性。
Aiming at the shortcoming of traditional product/service design theories and methods, an idea of integrated design for product/maintenance service was proposed. The function-structure-service domain with their mapping relationships was constructed. In function domain, the concept of function stability was defined. In structure domain, product status was evaluated by using state characteristics parameters analysis. In service domain, service scheme was described by recta-service. Mappings from function domain to structure domain and to service domain were achieved respectively based on the axiomatic design principles and fault tree analysis. Integrated scheme for product/ maintenance service were generated by corresponding mapping results. Finally, a case of a horizontal directional drilling verified the feasibility and effectiveness of the proposed approach.
出处
《计算机集成制造系统》
EI
CSCD
北大核心
2009年第7期1262-1269,共8页
Computer Integrated Manufacturing Systems
基金
国家863计划资助项目(2007AA04Z140)
教育部高等学校博士点基金资助项目(20070248020)
上海市重点学科建设资助项目(Y0102)~~
关键词
产品服务系统
完整产品
产品/维修服务
集成设计
功能-结构-服务模型
映射
水平定向钻机
product service system
full product
product/maintenance service
integrated design
function-structureservice model
mapping
horizontal directional drilling
