新信息环境下学科馆员个性化服务创新探讨

Individualized Services Delivered by Liaison Librarian under New Information Background

学科馆员制度是高校图书馆服务创新的一种重要尝试。图书馆学科馆员如何从学科馆员工作实际出发,针对新信息环境的特点和用户的需求提供个性化的信息咨询服务是一个值得探讨的问题。高校图书馆学科馆员要在进一步加强用户个性化信息需求和信息行为的研究的基础上,重视用户个性化信息服务应用能力的培养,根据用户的个性化需要综合运用博客等多种沟通媒介建立和完善文献信息服务,开展基于信息资源整合的学科导航服务和信息推送服务。

To carry out the service model by liaison librarian is one of the important measures to innovate the library service,which deserves further exploration on how to provide individualized service in the new background of information technology and by user＇s ever changing demands. The liaison librarian should strengthen the study of individualized information demand and information behavior of users. In addition,the liaison librarian should pay attention to the training of users＇ applied ability of individu- alized information. Therefore,the liaison librarian,according to user＇s individualized demand, may make use of various multimedia such as Blog to establish and perfect the literature information services and provide the subject navigation service and information delivery service.