大学图书馆流通服务中沟通的障碍与对策

Obstacles and Countermeasures of Communication in the Circulation Service of University Library

沟通在大学图书馆的流通服务中发挥着重要的作用。文章阐述了沟通的内涵与作用,以及流通服务中沟通的重要性,分析了图书馆流通服务中馆员和读者在沟通上存在的问题,提出了解决流通服务中沟通障碍的相应对策。

Communication plays a vital role in the circulation service of university library. This paper illustrates the eormotation and function of communication,and the significance of communication in the circulation service.Besides,it analyzes the discrepancy between librarians and readers in communication and proposes relevant measures which are enable to solve the problems of conmmnication in the circulation service.