摘要
本文总结和发展了不同类型的质量管理实践与质量绩效、创新绩效之间交互关系的多种可能模式,通过实证研究得出:质量管理基础实践、质量管理核心实践和质量绩效三者之间的关系为完全中介效应模式,中介变量为质量管理核心实践;质量管理核心实践调节影响质量管理基础实践和创新绩效之间的关系,即三者之间的影响关系是调节效应模式。研究的结论有助于更深入的理解质量管理与企业绩效之间相互关系,突出了质量管理实践在创新领域特殊的应用形式。
This article summarizes and develops some possible models for the interaction among different kinds of quality management practices, quality performance and innovation performance. The empirical research concludes that quality management infrastructure practices and core practices relating to the quality performance is full mediation model and core practices is the mediator. Another conclusion is quality management core practices moderates the relationship between infrastructure practices and innovation performance, namely it is the moderation model. The contribution is that these results help to comprehend the relationship between quality management and firm performance. Special demands of quality management practices are emphasized in innovation field.
出处
《中国软科学》
CSSCI
北大核心
2009年第7期134-143,共10页
China Soft Science
基金
国家自然科学基金资助项目(70672056)
关键词
质量管理实践
质量绩效
创新绩效
中介模式
调节模式
实证研究
quality management practices
quality performance
innovation performance
mediation model
moderation model
empirical research
