昆明市心理危机干预中心心理热线电话1年回顾

One Year Retrospect of the Mental Health Hotline in the Mental Crisis Research and Prevention Center of Kunming City

目的回顾昆明市心理危机研究与干预中心热线电话来电者的资料以及咨询内容,探讨心理热线在心理危机干预中的重要性。方法对本中心开通心理热线以来3392例热线电话来电者的资料以及咨询内容进行统计分析。结果来电者一般以19～40岁居多,咨询的主要问题集中在精神病咨询、情绪问题、恋爱婚姻问题、子女教育问题和性心理问题等几个方面,男女对家庭问题、子女教育问题和性问题的看法存在差异。结论心理咨询社会需求量大,涉及内容广,心理热线对心理危机干预有重要的作用。

Objective To retrospect the callers＇ information and the content of the telephone consultations in the mental Crisis Research and Prevention Center of Kunming to explore the importance of the mental hotline in the mental crisis prevention. Methods There were 3392 callers who telephone us through the mental health hotline since the mental health hotline of our center was opened,we analyzed the callers＇ information and the content of the telephone consultations satisfactorily. Results The callers were generally 19 to 40 years old,the content of the consultations were focused on psychosis consultation,emotional problems,amative and marital problems,children＇s education problems and psychosexual problems and so on.Men and women had different attitudes to the family problems,the children＇s education problems and the sexual problems.Conclusion Mental Counseling is mostly needed and the content of the mental counseling covers a wide range.The mental health hotline has an important role in the mental crisis prevention.