个人人际网络特征对虚拟团队成员绩效影响的实证研究被引量：8

An Empirical Study on Impact of Human Relation Network upon Employee Performance in Virtual Teams

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摘要在对社会网络理论和虚拟团队相关文献进行深入检索和分析的基础上,归纳出网络结构(稀疏性、中心性)和知识多样性等个人人际网络特征变量,提出影响虚拟团队成员绩效(总体绩效和创新绩效)的4项假设。然后,对日本电报电话公司移动通信网分公司内部"MAG IC"项目小组的绩效问题进行了实证研究,假设得到验证。研究结果表明,网络结构和知识多样性对个人绩效存在显著的促进作用,可为高科技企业中类似的虚拟团队员工的绩效管理提供参考。 On the basis of literature of social network theory and virtual team, this paper identi- fies the characters of human relation network, which are network structure （sparseness and centrality） and diversity of knowledge and constructs four hypotheses impacting the performance of employee in virtual teams. An empirical study on performance problem in Magic Program Team of NTT DOCOMO in Japan is undertaken and the hypotheses are validated. The result shows .that both the network structure and diversity of knowledge have positive influence on employee performance. This paper provides reference for managing employee performance of virtual teams in high-tech industries.

作者陈璐赵峥井润田

机构地区电子科技大学管理学院

出处《管理学报》 CSSCI 2009年第9期1250-1256,共7页 Chinese Journal of Management

基金国家自然科学基金资助项目(70872017) 教育部新世纪优秀人才支持计划资助项目(06-0804) 教育部聘请外籍教师资助重点项目(2008-271)

关键词网络特征虚拟团队员工绩效高科技行业 network character virtual team employee performance high-tech industry

分类号 C93 [经济管理—管理学]

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参考文献24

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