摘要
阐述了医务人员职业倦怠的界定及主要表现,对产生职业倦怠的因素从职业、医院、个人、患者四方面进行了系统分析,最后提出建议:正确认识医学发展的不确定性,建立良好的社会支持系统;优化医院管理;医务人员自身需要努力。
Define the job burnout of hospital staffs and describe their main manifestation. From jobs, hospitals, individuals and patients, we can have system analysis on factors which cause job burnout. At last we put forward some suggestions: have a correct understanding of the uncertainty of medical development, establish a good social support system, optimize hospital management, and hospital staffs need to make great efforts.
关键词
医务人员
职业倦怠
影响因素
对策研究
hospital staffs
job burnout
effect factors
countermeasure research