决策过程中的建议采纳

Advice Taking in Decision-making Process

建议采纳是指决策者参考他人建议并形成最终决策的过程。在过去的20年中,建议采纳研究集中探讨了三方面问题:(1)评判者多大程度上采纳了他人建议;(2)他人建议对决策质量的提升作用;(3)建议者和评判者在决策中的信心。本文首先介绍了建议采纳研究的实验范式,并从测量方法和研究成果两方面对上述三个问题进行回顾。未来的研究应注意丰富"建议"的外延、关注"建议者"角色、拓展决策任务、并探讨情绪在建议采纳过程中的作用。

When facing a decision, people often rely on others＇ advice. In the past two decades, research on advice taking has investigated how people take and use advice to make decisions. Specifically, three issues have been addressed： （a） the extent of advice-taking, （b） improvement in decision accuracy, and （c） confidence of both advisor and judge. This article first introduces the Judge-advisor system paradigm, and then summarizes the measurement and empirical results regarding the above three issues. It is suggested that future research should enrich the content of ＂advice＂, pay more attention to ＂advisors＂, extend the scope to decisions of taste, and explore the role that emotions might play in advice-taking process.