上海市星级饭店非正式组织存在的假设检验分析

Hypothesis Testing Analysis of Informal Organization of Shanghai Star Hotels

上海市饭店业中非正式组织的存在对饭店融资战略的制定起着重要的影响作用。应用SPSS13.0软件,对饭店非正式组织存在提出6个方面的假设,设立3个一级指标和6个二级指标组成指标体系,并把调查对象个体特征划分为6个方面组成样本结构特征,通过有效问卷进行数据分析得出结论:上海市星级饭店中存在非正式组织,非正式组织成为了情感沟通和情绪疏导的主要载体;但在核心人物和非正式规范方面呈现淡化趋势,组织呈现多变性及不稳定状态。

The informal organizations in Shanghai hotels play important roles on the formulation of hotel financing strategy. The author, presenting six hypotheses on informal organizations by using SPSS13.0 to form index system including three first-level indexes and six second-level indexes, dividing the featnres of subjects into six aspects to form strueturo characteristics of the samples, and analyzing the data through valid questionnaire, concludes that there exist informal organizations in Shanghai hotels and the informal organizations become the main carrier of emotional communication and catharsis, however, their whole show and informal norms are gradaally fading with variability and instability.