摘要
高校图书馆服务质量的提高乃至其生存、发展,既需要服务创新,也需要服务控制,并且服务创新与服务控制要动态统一。从理论与实践结合的角度就高校图书馆服务创新与控制动态统一的客观必然性、内涵、实现途径等问题进行了讨论。参考文献6。
The improvement of service quality in academic libraries and its survival and development demand service innovation, service control and their dynamic unification. This paper, combining theory and practice, discusses objective necessity, connotation and actualization ways of the dynamic unification of service innovation and control in academic libraries. 6 refs.
出处
《高校图书馆工作》
CSSCI
2009年第5期65-67,共3页
Library Work in Colleges and Universities
关键词
图书馆
服务创新
服务控制
统一
Library. Service innovation. Service control. Unification.
