急诊科护士工作压力源与离职意向的相关性研究

Correlation Research on Job Stressors and Turnover Intention of Emergency Room Nurses

目的探讨急诊科护士工作压力源与离职意向的相关性。方法采用问卷调查法对5所三级甲等医院急诊科护士及普通内科护士的工作压力源、心理健康以及离职意向做现况调查。结果急诊科护士在工作量、工作环境和人际关系以及症状自评量表9个因子得分均显著高于普通内科护士(P<0.05),工作压力源与心理健康水平及离职意向呈显著正相关(P<0.05)。结论急诊科护士工作压力大、工作环境差、应激因素多,是离职意向的主要因素之一。建议医院护理管理者采用有效的措施,维护急诊科护士的健康,改善工作环境和人际关系,减少护士的流失。

Objective To explore the correlation between job stressors and turnover intention of emergency room nurses. Methods The emergency room nurses and intention, medicine nurses from five third-level first-class hospitals were surveyed by questionnaires on job stressors,mental health, turnover intention. Results The workload, working environment, interpersonal relationship and nine factors of SCL-90 of emergency room nurses were significantly higher than those of internal medicine nurses（P〈0.05）. There was a significantly positive correlation between certain factors of job stressors, mental health and turnover intention of emergency room nurses（P〈0.05）. Conclusion Heavier working pressure, poor working environment and multi-factors of stresses were the major factors for turnover intention of emergency room nurses. Effective management strategies should be implemented to protect the health of emergency room nurses, improve their working environment and interpersonal relationship so as to reduce nurses＇ drainage.