权力、信任对冲突解决机制及其伙伴关系持续影响研究

The Impact of Power and Trust on Conflict Resolution and Partnership Link Durations in Buyer-supplier Relationship

在对以往供应链伙伴关系和冲突进行理论回顾和归纳的基础上,探索了供需企业间的权力运用、信任与合作、冲突以及回避性冲突解决之间的关系,并进一步分析了各种冲突解决机制对伙伴关系持续的影响。研究结果表明,协调性权力和信任有助于合作性冲突解决,从而推动伙伴关系的发展,而强制性权力的运用只会增强竞争性冲突解决和回避冲突解决,从而损坏供需双方之间的伙伴关系。

This paper explores the causal relationship of the use of power, trust and cooperation, conflict and avoidable conflict resolution based on literature, and further analyzes the effects of various conflict resolution mechanisms on partnership link duration. The results show that coordinated power and trust contribute to cooperative conflict resolution, and benefit for the development of partnership link. On the contrary, coercive power enhances competitive resolution and avoids conflict resolution, which has negative effect on partnership link duration.