通用弹药供应保障业务流程评价指标体系研究

Research on General Ammunition Supply Support Business Process Evaluation Index System

确定了建立通用弹药供应保障业务流程评价指标体系的基本原则,从流程柔性、流程成本、流程效率、信息传递能力、部队满意度和资源利用率6个方面构建了通用弹药供应保障业务流程评价指标体系,并对每个评价指标进行了量化分析和说明。

This article has established the basic principle of general ammunition supply support business process evaluating index system, proposed general ammunition supply support business process evaluating indicator system which reflects general ammunition supply support business process＇s overall performance from six aspects including process flexibility, process cost, process efficiency, information transmission ability, army satisfaction degree and the availability of resources. Then it has carried on the quantification analysis and explanation to each evaluating indicator.