高校图书馆数字参考咨询工作探析

Study on Digital Reference Services of University Libraries

数字参考咨询服务是网络环境下参考咨询服务发展的一种新形式,它不同于传统图书馆下的参考服务形式。结合目前我国高校图书馆数字参考咨询工作的发展,探讨数字参考咨询的内涵,数字图书馆对参考咨询服务的影响,以及数字参考咨询服务形式、问题与对策等。

Digital reference services are kind of new model of reference services under the networked environment. It is different from those of the traditional library. According to the development of the digital reference services, this paper discusses the concept and connotation of the digital reference, digital library effects to the reference services, and the model of the digital reference services, problem and countermeasures.