建立QQ群对构筑和谐护理人员环境的作用及应注意的问题

Effect of the Application of ICQ Technology in Constructing a Harmonious Environment for Nursing Staff and Some Relevant Issues

目的通过建立并使用网络QQ群,运用网络交流的方法,向护理人员传授专业知识,了解个人思想动态,解决工作、生活等问题,使护理人员树立起正确和良好的护理责任观、道德观、价值观、荣辱观、生活观和婚恋观,提高全方位的素养和知识,并为临床病人提供各类医疗护理和心理护理服务,打下坚固的基础。方法运用因特网,并具有腾讯资讯网支持,申请网络QQ号码,建立QQ群。效果通过网络QQ群,发现问题、解决问题,构建和谐护理人员关系,有效提高医疗服务质量。

Objective： To explore the effect of the application of ICQ technology in constructing a harmonious environment for nursing staff. Method： The Internet, support from Tencent network, ICQ technology are employed to conduct on line communication among nursing staff. Result： the Working and interpersonal connection environment is remarkably improved by the application of ICQ technology, thus it is of great significance in constructing a harmonious relation among nursing staff and enhancing medical service quality.