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工作场所无礼行为受施者人格特征研究 被引量:4

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摘要 文章旨在探讨工作场所无礼行为受施者大五人格的特征。研究者由以往文献推断工作场所无礼行为受施者的人格特征为低宜人性、高神经质及低外向性。具体来说,宜人性与无礼行为存在负相关关系,神经质与无礼行为存在正相关关系,外向性与无礼行为存在负相关关系,并且这些关系是通过挑衅性行为这一中介变量来驱使。结论表明,受施者人格特征是影响无礼行为的重要因素,组织管理者在着眼于减少无礼行为产生的后果的同时,也应考虑到人格特征对无礼行为的影响。
出处 《现代管理科学》 CSSCI 2009年第11期3-5,共3页 Modern Management Science
基金 国家自然科学基金重点项目(70732002) 湖南省教育厅优秀青年项目(08B041) 湖南省公民礼仪素质研究基地资助项目(jdyb0901)
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参考文献4

  • 1Andersson, L. M., & Pearson, C. M. Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 1999,24 (3):452-471.
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同被引文献78

  • 1陈晓萍.富士康的“杀人”文化[J].管理@人,2010(6):3-3. 被引量:3
  • 2Andersson,L. M.. Pearson,C. M.. Tit for Tat?The spiraling effect of incivility in the workplace. Academy of Management Review, 1999,24 (3):452-471.
  • 3Cortina,L. M.. Unseen injustice:Incivility as modern discrimination in organizations. Academy of Management Review, 2008,33(1):55-75.
  • 4Cortina, L. M. , Magley, V. J. ,Williarns,J. H. , & Langhout, R. D. Incivility in the workplace: Incidence and impact. Journal of Occupaional Health Psychology,2001,6(1):64-80.
  • 5Lim, S. & Cortina,L. M.. Personal and Workgroup Incivility: Impact on Work and Health Outcomes. Journal of Applied Psychology,2008,90(3): 95-107.
  • 6Martin,R. J. &Hine,D. W. Development and Validation of the Uncivil Workplace Behavior Questionnaire. Journal of Occupational Health Psychology, 2005,10(4):477-490.
  • 7Reio,T. G. ,Jr. &Ghosh,R. Antecedents and Outcomes of Workplace Incivility: Implications for Human Resource Development Research and Practice. Human Resource Development Quarterly, 2009,20(3):237-264.
  • 8Yamada, D. C.. The phenomenon of work-place bullying and the need for status-blind hostile work environment protection. Georgetown Law Journal,2000,(88):475-537.
  • 9Zauderer,D. G.. Workplace Incivility and the Management of Human Capital. Culture of Bureaucracy, 2002,(12):36-42.
  • 10Keenan, A. ,&Newton, T. J..Coping with work-related stress [J].Human Relations, 1985(38):107 -1 26.

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