大学生危机事件的基本特征和管理策略

Basic Features of College Critical Incidents and Strategies of Control

大学生危机事件有别于其它类的危机事件:发生的不确定性及诱因的可预见性、存在的必然性和风险的可控性、诉求的矛盾性和解决方式的选择性、传播的广泛性和影响的可塑性。对大学生危机事件管理应采取防控常态化、处置专业化、善后规范化的策略。

Critical incidents that occur in colleges and universities have their distinctive features： uncertainty in occurrence, foreseeability in causality, inevitability of existence, controllability of risk, incompatibility of appeal, selectivity of solution, universality of spread and plasticity of impact. Strategies of control include normalized prevention, professionalized handling and standardized aftercare.