从六西格玛方法兴起反思传统质量管理的缺失

Reflection on Deficiency of Traditional Quality Management According to Emergence of Six Sigma Method

质量管理经过三个阶段的演进和发展，质量理念发生了较大变化。六西格玛方法的兴起，让质量管理者反思传统质量管理的缺失。质量管理不缺乏理念、目标和模式，缺少的是实现目标的工具和方法，因而影响了执行力。推行六西格玛管理，能指导组织降低风险，提高各方面的业绩，达到顾客满意，实现经济性。

Through three stages of evolution and development of quality management, great changes have taken place in the quality ideology. The emergence of Six Sigma has quality manager reflected deficiency of traditional quality management. Quality management is not a lack of ideas, goals and models, but the lack of tools and methods to achieve its objectives, thereby affecting the execution. The implementation of Six Sigma method can guide the organization to reduce risk and improve all aspects of performance to achieve customer satisfaction and achieve economy.