“二八定律”在我国商业银行经营管理中的运用

The Use of "2:8 Law" in the Operation and Management of China's Commercial Banks

"二八定律"指事物20%的组成部分中集中了事物80%的价值。"二八定律"在商业银行经营中的突出表现是20%的优质客户带来了80%的利润。商业银行要加强优质客户管理,面向这部分客户,有重点、有针对性地进行服务。此外,在商业银行的业务品种、营业时间、竞争对手分析等方面,也同样要遵循该定律,将其作为商业银行经营决策的指导。

2：8 Law means that 20% of the thing concentrates 80% of the value of the thing. The law＇ s outstanding performance in commercial banks is that 20% of high-quality customers bring 80% of profits. So the commercial banks ought to enhance managing high-quality customers and give focused and targeted service to this part of clients. In addition, the banks should follow the law as the guide of banks operation and decision-making in the businesses, operating hour and analyzing competitors of the commercial banks.