新型物流服务模式探讨

A Discussion on the New Logistics Service Mode

随着社会经济的快速发展,物流企业之间的竞争日益加剧,客户选择的空间越来越大,只有提供准时、高效、直接的优质物流服务,并对客户投诉做出快速回应,才能更好地满足客户需求。同时,物流公司还要不断营造良好的企业文化氛围,给客户以新的感觉和期望,以建立忠诚的客户群。

With the rapid socio-economic development, there is increasing competition between logistics enterprises and growing room for customer＇s choice, and only to provide timely, efficient, and direct high-quality logistics services, and to quickly respond to customer complaints one can better meet customer needs. Meanwhile, the logistics company also should continue to create a good corporate culture with new feelings and expectations to customers, so as to build a loyal customer groups.