三甲医院护士工作满意度与组织承诺、离职意愿的关系

Correlation of nurse's job satisfaction,organization commitment and turnover intention

目的:探讨三甲医院护士工作满意度与其组织承诺及离职意愿之间的相关性.方法:采用明尼苏达满意度问卷(MSQ)对某三甲医院288名护士进行问卷调查测试.结果:护士工作满意度处于较高水平,不同年龄、人员类别、科室护士工作满意度存在显著性差异,而不同工作年限、学历、婚姻状况护士的工作满意度差异无显著性.护士工作满意度与组织承诺有显著的正相关,与离职意愿有显著的负相关.结论:年龄、人员类别和科室分类是影响三甲医院护士工作满意度的主要因素.护士的外在满意度与内在满意度均能良好地预测其组织承诺,而外在满意度能更好地预测其离职意愿.

AIM：To investigate in nurses the personal statistic factors which influence their job satisfaction and to discuss the relationshipbetween job satisfaction and organizational commitment,turnover.MIETHODS：We used Minnesota Satisfaction Questionnaire（MSQ）.RESULTS：The job satisfaction of nurse in this military hospital is at comparatively high level.There are significant difference among the job satisfaction of nurse from different age,categories and departments.But there is no significant difference among the job satisfaction of nurse which are different in work years,marriage and education background.There is significant positive correlation between the job satisfaction and organizational commitment of the nurse,and there is also significant negative correlation between their job satisfaction and turnover intention.CONCLUSION：Age,category,and department are important factors which influence nurse＇s job satisfaction.Both exterior satisfaction and interior satisfaction can predict organizational commitment effectively.And only exterior satisfaction can predict turnover intention effectively.