TQM视角下的高校教学全面质量管理体系

The Total Quality Management System of Higher Education in TQM Perspective

全面质量管理(TQM)在许多领域得到广泛应用。将TQM的核心理念贯穿于教学质量标准体系、运行体系和监控体系之中,是高校加强教学质量管理的科学途径。在教学管理过程中,运用PDCA循环程序,把教学质量管理的决策系统、实施系统、监控系统和处理系统有机结合起来,形成闭合型质量管理链,使教学质量在各个环节的相互促进中不断改进和持续提高。

The total quality management （TQM） is widely used in many fields. It will be an effective measure to implement the scientific management in universities to apply the core concept of TQM to the teaching quality standard system, running system and monitoring system. In teaching management, the appication of PDCA cycle order will connect the teaching management decision-making system, the im- plementation system,monitoring system and processing system organically so as to form a closed teaching quality management chain. In this way, the quality of teaching will be constantly improved in the process of interaction and betterment of every system in the chain.