2Phineas Baxandall and Charles C. Euchner, Can CitiStat Work in Greater Boston? October 22, 2003. p5. http://www. ksg. harvard, edu/rappaport/downloads/citistat/final_ citistat_report, pdf
3Teresita Perez and Reece Rushing. The CitiStat Model: How Data - Driven C, overnment Can Increase Effwiency & Effectiveness. Center for American Progress, April 2007. p10.
4Lenneal J. Henderson. The Baltimore Citistat Program: Performance and Accountability. Washington, DC: IBM Endowment for the Business of Government, 2003. p12.
5Robet D. Behn, The Varieties of CitiStat. Public Administration Review, May/June, 2006, p332.
6Teresita Perez and Reece Rushing. The CitiStat Model: How Data - Driven Government Can Increase Efficiency & Effectiveness.Center for American Progress, April 2007. p5.
7Charles Bens, CitiStat, Performance Measurement with Attitude. National Civic Review, Summer 2005. pp78 - 80.
