6Jones ML, Fi[ip SJ. Implementation and outcomes of a balanced scorecard model in women's services in an academic health care institution[J]. Quat Manag Health Care, 2000,8 (4) : 40- 51.
7Hall LM, Doran D, Laschinger HS, et al. A balanced scorecard approach for nursing report card development [J]. Outcomes Manag, 2003,7(1) : 19-21.