工作场所中的反生产行为及其心理机制

The Psychological Mechanism of Counterproductive Work Behavior in the Workplace

反生产行为(Counterproductive Work Behavior,CWB)是员工在工作场所中实施的蓄意伤害组织利益或与组织利益有关的其他成员的行为。本文对反生产行为的概念、分类、理论解释等的最新研究进展进行了系统梳理和全面回顾。在整理和分析已有理论和实证研究成果的基础上,提出了反生产行为的发生机制模型,即反生产行为的发生遵循"压力情境→认知加工→负性情绪反应→反生产行为"的逻辑顺序。"认知加工"和"负性情绪反应"是反生产行为发生过程中的两个关键环节,具体表现为个体在压力情境下的归因过程及负性情绪的生成。在此基础上,对与反生产行为有关的最新研究成果进行了整合,并且对当前反生产行为的研究的开展进行了有针对性地评价和展望。

Counterproductive Work Behavior （CWB） is an intentional behavior of the organization members, hurts colleagues or organizations＇ legitimate interests. This research takes a more comprehensive review of the newly research evolvement on the conception, classification and theory explanation of Counterproductive Work Behavior （CWB） in the Workplace. Based on studying those existing theory and empirical research, we bring forward the mechanism model of how Counterproductive Work Behavior （CWB） takes effect （cause, mediator ＆ moderator）, which follows the logic of ＂environmental stimulate → cognitive processing →negative emotion reaction→Counterproductive Work Behavior （CWB）＂. ＂Cognitive processing＂ and ＂negative emotion reaction＂ are two key points on the mechanism model, concretely representing individual＇s attribution process and negative emotion reaction under the environmental stressor. Based on this model, we integrate newly empirical research about Counterproductive Work Behavior （CWB）, carry through pertinence evaluation and provide useful expectation for future research.