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购物效用影响消费者对超市选择的实证研究 被引量:3

Empirical Research on How Shopping Utilities Influence Consumers′ Decision-making for Selection of Objective Supermarkets
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摘要 不同形态的超市,如大卖场、中型超市、便利店给消费者提供的购物效用具有较大的差别,超市消费者的购物效用影响其择店决策,而不同群体的消费者之间也具有显著的需求差别,超市可以据此制定竞争策略。 The utilities that different forms of supermarkets,such as hypermarkets,medium-sized supermarkets and convenience stores provide have large differences.Shopping utility of supermarkets consumers affects their decision-making for selection of objective supermarkets,and between different groups of consumers the needs are significantly different,so the supermarket should lay down competitive strategy accordingly.
出处 《商业研究》 CSSCI 北大核心 2010年第1期212-216,共5页 Commercial Research
关键词 购物效用 择店决策 超市消费者 shopping utility decision-making for selection of objective supermarkets supermarket consumer
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参考文献6

  • 1Bell, D.R. , R.E. Bucklin, and C. Sismeiro, Consumer Shopping Behaviors and In -Store Expenditure Decisions. 2000, Working paper, University of Pennsylvania, Wharton School, Philadelphia.
  • 2Haruvy, E. and I. Erev, Variable Pricing : A Customer Learning Perspective. Unpublished manuscript, Technion - Israel Institute of Technology, Haifa, Israel, 2002.
  • 3Tang, C. S. , D.R. Bell, and T.H. Ho, Store choice and shopping behavior: How price format works. California Management Review, 2001, 43(2) : 6 -74.
  • 4Galata, G. , R.E. Bucklin, and D. M. Hanssens, On the Stability of Store Format Choice. Research paper. Anderson Graduate School of Management, UCLA, 1999.
  • 5Sherman, E. , A. Mathur, and R. B. Smith, Store Environment and Consumer Purchase Behavior: Mediating Role of Consumer Emotions. Psychology & Marketing, 1997,14(4) : 361 - 378.
  • 6Bell, D.R. and J. M. Lattin, Shopping Behavior and Consumer Preference for Store Price Format: Why 'Large Basket' Shoppers Prefer EDLP. Marketing Science, 1998,17 ( 1 ) : 66 - 88.

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