我国服务外包业发展的要素构建

Elements Construction of the Development of China Service Outsourcing Industry

服务外包是社会分工不断细化和IT技术迅速发展相融合的产物,已经成为当前国际分工协作和国际产业转移的新的重要推动因素。目前中国正处于产业结构转型的关键时刻,大力发展服务外包,必须充分借鉴服务外包大国印度的成功经验,积极探究影响服务外包发展的基本要素,从基础服务环境建设、增强成本优势和品牌建设、提高全球交付能力来促进服务外包产业的健康发展。

Service outsourcing is the fusion product with social division of labor continuously thinning and IT technology rapid development,which is becoming the new important promoting factor of current international labor division and cooperation and international industry transfer.At present,China is at a critical moment of industrial structural transformation.Developing service outsourcing greatly must draw lessons from the successful experiences of service outsourcing big country India and inquiry basic elements effected by service outsourcing development actively.To promote healthy development of service outsourcing industry,we need to build basic service environment,increase cost advantage and brand building,and improve global delivery capability.