2Neliy Stromquist and Joel Sarnoff.Kaowledge management systems:on the promise and actual forms of information technologies.Compare:A Journal of Comparative Eduation,2000,30(3):323-332.
3Breat Galhape.Kaowledge management systems:surveying the landscape.International Journal of Management Review,2001,(3):61-77.
4Peter Meso and Robert Smith.A resource-based view of organizational knowledge management system.Journal of Knowledge Management,2000,4(3):224-234.
5T.H.Davenport and L.Prusak.Working knowledge:How organizations manage what they know.Boston,MA:Harvard Business School Press,1998.
6Peter H.Gray.The effects of knowledge management systems on emergent teams:towards a research model.Journal of Strategic Information Systems,2000(9):175-191.
7R.G.Sprague.A framewwork for the development of decision support systems.MIS Quarterly,1980,4(4):1-26.
8R.Ruggles.Knowledge tools:using technology to manage knowledge better.Working paper,Ernst & Young,1997.
9S.M.Lee and S.Hong.An enterprise-wide knowledge management system infrastructure.Industrial Management & Data Systems,2002,102(1):L17-25.
