知识服务动力机制研究

Research on the Motivation Mechanism of Knowledge Service

知识服务动力机制,是指推动知识服务水平与服务能力持续提高的复杂系统。它主要包括原动力、内部动力和外部动力三大要素。原动力是知识需求者的需求,内部动力来自于知识服务者、知识资源,外部动力来自于知识服务政策与评估、市场竞争、经费、信息技术与标准等诸多因素。通过研究知识服务三大要素的构成及其相互关系,构建知识服务动力机制,促进知识服务持续健康发展。

The motivation mechanism of knowledge service is a complicated system to promote the sustainable increase of knowledge service level and capacity. It is composed of 3 major elements ： prime power, interior motive power and exterior motive power. Prime power is the customer＇s demand for knowledge service. Interior motive power originates from knowledge service provider and knowledge resources. Exterior motive power originates from knowl- edge service policy and assessment, market competition, outlay, information technology and standard, and so on. By the study of the composition of the 3 major elements of knowledge service and their relationships, the paper constructs a motivation mechanism of knowledge service so as to promote the sustainable and healthy development of knowledge service.