摘要
本研究在分析国内社区卫生服务居民满意度指数模型的基础上,结合社区卫生服务的特点与现状,对该模型进行改进,为今后社区卫生服务居民满意度指数模型的研究提供借鉴。
Based on the analysis of residents＇ satisfaction index model of community health service,we have improved the model according to the characters and current situation of community health services,in order to provide a reference for the future study of residents＇ satisfaction index model of community health services.
出处
《中国全科医学》
CAS
CSCD
北大核心
2010年第4期359-361,共3页
Chinese General Practice
关键词
社区卫生服务
顾客满意度
满意度指数模型
Community health services
Customer satisfaction degree
Satisfaction index model
