社会网络分析在团体知识共享中的应用

Application of Social Network Analysis to Group's Knowledge Sharing

从某科研团队出发,通过问卷调查得出成员间的知识交流矩阵,利用社会网络分析法的相关可视化工具绘制出团队成员间的知识交流图。然后从整体结构、节点中心度、小团体等角度来分析该科研团队的知识交流共享状况,发现团队中的关键人物、知识流动的瓶颈和孤立点。这些信息有助于发现组织的知识共享问题与特点,可以作为组织改善知识共享的客观依据。

This paper uses questionnaire survey to obtain knowledge exchange matrix between the members of a scientific research team, draws up knowledge exchanging chart between the team members by using the relevant visual tool of the social network analysis, and then analyses the knowledge exchange sharing condition of the team, discovers the key man, experts, bottleneck, isolated point and so on. This information is helpful to discover the organization＇ s knowledge sharing question and the characteristic, and can be seen as an objective basis to improve the organization＇s knowledge sharing.