Web 2.0环境下企业门户用户体验实证研究

B2E Portal User Experience Based on Web 2.0

以部分知识密集型产业企业样本为数据来源,运用结构方程分析了信息构建、感知有用性、感知易用性和感知享受性因素对B2E门户用户体验的影响。结果表明,信息构建、感知有用性、感知易用性和感知享受性对B2E门户用户体验存在显著的正向影响;信息构建与用户感知有用性、感知易用性和感知享受性因素之间显著相关,具有很强的协同效应;信息构建因素对用户体验存在着间接影响。

Data were collected from some knowledge - based enterprises to analyze the impact of information architecture, useful- ness of perception,feasibility and enjoyment of perception on the B2E user experience. Structural equation was applied in the a- nalysis. The results showed that all these factors had positive influence on the B2E user experience; the information architecture was significant correlative to the factors of usefulness of perception, feasibility and enjoyment of perception; and they had strong cooperative effect with each other; the factor of information architecture had indirect effects on user experience.