广西北部湾经济区服务外包发展研究

Guangxi north bay economy district service out source development research

服务外包是当今世界经济发展大趋势。广西北部湾经济区的城市作为"二线城市",正好可以承接全球外包正远离大城市的趋势;广西北部湾经济区被确立为国家战略,泛珠三角合作的深入,在CEPA框架和CAFTA框架内的服务贸易合作不断深化,为广西北部湾承接服务外包提供了广阔的市场。经济区在信息技术外包、商业流程外包、知识流程外包三个方面都存在不同程度的服务外包人才瓶颈。为此,应建立完善信息技术职业培训体系;制定短起、中期、长期商业流程外包人才培养计划;对知识流程外包人才则可以采取各种形式的合作办学模式。

The service out -sourcing is nowadays world economy development megatrend. Being second tire cities in GUANGXI BEIBU GULF ECONOMIC REGION, they are right places to carry on global out-sourcing just turnning from metropolitans. There is a broad service out -sourcing market for the Region with its being established for the national stratagem,Extensive ZHUJIANG Trigonometry Cooperation going deep,and CEPA and CAFTA service trade cooperation deepening. The Region service out-sourcing talent bottlenack is lying in ITO, BPO and KPO at varying degrees. To this end, the essay suggests that perfect IT vocational training system for ITO; set down short-, mediumand long-term talent train program for BPO; select multiform cooperation school -running mode for KPO.