4Limayern M, Cheung C M K, Chart G W W. Explaining Information Systems Adoption and Post- Adoption: Toward an Integrative Model[C]. Proceedings of the 24th International Conference on Information Systems. Seattle, USA: Association for Information Systems, 2003 : 720 - 731.
7Kumar V, Mukerji B, Butt I, et al. Factors for Successful E- Government Adoption: A Conceptual Framework [J ]. The Electronic Journal of E - Government, 2007,5 ( 1 ) : 63 - 76.
8Horst M, Kuttschreuter M, Gutteling J M. Perceived Usefulness, Personal Experiences, Risk Perception and Trust as Determinants of Adoption of E - Government Services in the Netherlands [J]. Computers in Human Behavior, 2007,23(4) : 1838 - 1852.
9Belanger F, Carter L. Trust and Risk in e - Government Adoption [J]. Journal of Strategic Information Systems, 2008(17): 165- 176.
10Mofleh S, Wanous M. Understanding Factors Influencing Citizens' Adoption of e - Government Services in the Developing World: Jordan as a Case Study[J]. Journal of Computer Science, 2008,7(2) : 1 - 11.
二级参考文献40
1Davis F D. Ferceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology [ J ]. MIS Quarterly, 1989 (9) :319 - 340.
2Jen - Ruei Fu. Cheng - King Farn, Wen - Pin Chao. Acceptance of Electronic tax Filing: A Study of Taxpayer Intentions[J]. Information Management, 2006(1) : 109 - 126.
3Seyal A. Pijpers G. Senior Government Executives' Use of the Internet : A Bruneian ,Scenario[J ]. Behavior & Information Technology, 2004(5 - 6) : 197 - 210.
4Oliver R L. A Cognitive Model for the Antecedcnts and Conse- quences of Satisfaction[ J ]. Journal of Marketing Research 1980,17 (4) :460- 469.
5Bhattacherjee A. Understanding Information Systems Continuance: an Expectation - Confirmation Model[J ]. MIS Quarterly,2001(9) : 351- 370.
6McKinney V, Yoon K, Zahedi F M. The Measurement of Web- Customer Satisfaction: an Expectation and Disconfirmation Approach [J ]. Information System Research,2002(9) :296- 315.
7Parasuraman A Zeithaml, Valarie A Berry, Leonard L. Conceptual Model of Service Quality and Its Implications for Future Research [J]. Journal of Marketing, 1985,49(4) :41 - 50.
8Parasuraman A, Zeithaml Valarie A, Berry Leonard L. SERVQU- AL: A Multiple Consumer Perceptions of Service Quality[J ]. Journal of Retailing, 1988,64(1) : 12 - 40.
9Y N Li. K C Tan, M Xie. Measuring Web - Based Service Qualiity [J]. Total Quality Management. 2002,13 (5) : 685 - 700.
6Bekkers, V. and V. Homburg. The Myths of E - govern- ment. Looking beyond the Assumptions of a New and Better Govern- ment [ J]. The Information Society,2007, 23 (5).
7Brown, M. and J. Brudney. Achieving Advanced Electronic Government Services. An Examination of Obstacles and Implications from an International Perspective . National Public Management Re- search Conference, Bloomington 2001.
8Davis, F. D., R. P. Bagozzi and P. R. Warshaw. User Ac- ceptance of Computer Technology. A Comparison of two Theoretical Models [ J]. Management science, 1989, 35 (8).
9Rogers, E. M. The Diffusion of Innovations [ M ]. New York, The Free Press 2003.
10Venkatesch, V., M. Morn's, G. Davis and F. Davis. User Acceptance of Information Technology . Toward a Unified View [ J ]. MIS quarledy ,2003, 27 ( 3 ).
