大学图书馆全面质量管理探讨

Study on Overall Quality Management in Academic Libraries

建立了以质量管理委员会和质量改进团队为主线的大学图书馆全面质量管理模型,并对二者的职能进行了划分。将质量改进过程设计为三个阶段,详细论述了质量改进执行阶段的三项任务。

The paper has established an overall quality management model of academic library with the quality management committee and quality improvement team as the main line, divided the function between the two, designed three phases for the quality improvement process and expounded in detail the three tasks when implementing quality improvement.